Traditionally, the CIO and their staff have owned the “care and feeding” of a company’s ERP on behalf of the business. The implementation process for the business is very detailed, but the implementation process for IT has been focused on the Technical Aspects. With the Shift to “Running IT Like a Business”, the CIO and staff are now also consumers of the ERP and need to focus not only on the technical aspects of the implementation, but also self reflect on the IT Business Process impacts as well.​

 

 

http://www.slideshare.net/Thavron/the-cio-as-an-erpconsumer