Although Service Costing Platforms/Systems like ServiceNow’s Financial Management, Nicus M-PWR, and Apptio provide automation that allows your team to shift their focus to value added analysis and not just number crunching, there are still operational processes you need to implement to ensure continued relevance and success of your tool.
This paper outlines the processes and tasks that you should be preparing for before your implementation is complete. Feel free to use this information to prepare executive communications and set correct expectations, or to plan your ongoing staffing. Level of effort for each of these activities is dependent on the number of data inputs and the complexity of your model. Enter your name and email below to get a link to download our Service Costing Operational Processes Overview .