Charlie Creasy1 minLaunching the Service Value Journey. Although we have been talking to you about Service Value for nearly a decade, the rapid shift to a digital enterprise makes this a...
Charlie Creasy1 minWatch Now: Having value discussions with the business at every step of the journeyYou might have recently figured out your data is a hot mess ( who decided to override your project ID field in the GL, and is the CMDB...
Charlie Creasy1 minWatch Now: Using Internal Transparency for Balancing Labor ResourcesAt MNIT, like many other organizations, labor is a significant portion of the IT Costs. This can create the challenge of knowing if you...
Charlie Creasy1 minWatch Now: App TCO the Work/Value CurveMaturing your data and processes to the point of supporting a useful Application Total Cost of Ownership ( AppTCO) is a problem that is...