Post Implementation Support

Struggling to explain the ROI of your ITFM automation system?
Post Implementation Advisory supports your strategic journey

How we can help

Our Post-Implementation Support packages empower clients to provide a return on investment for their companies beyond initial cost savings opportunities discovered during the implementation process.

Service	Run	Grow	Transform
Initial Roadmap Development	Yes	Yes	Yes
Pre-Budget Cycle Review of Services and Reports	Yes	Yes	Yes
Review of ROI opportunities and roadmap milestones	Yes	Quarterly	Monthly
Weekly Advisory Touchpoint	No	No	Yes
Additional Advisory hours	40/yr	60/yr	16/month
Passes for Thavron Educational Workshops	2	4	4

Initial Roadmap
Development

Progress does not happen without goals and a plan on how to achieve them.

Every year, we work with you to develop or update your strategic roadmap.

The roadmap examines and plans for activities across People and Process, Governance, Data and Systems, and Modeling and Reporting.

This is collaborative work with you and your team that encompasses about a full week of work for our team.

Pre-Budget Cycle Review of Services and Reports

Before you launch your organization’s planning cycle, we do a deep dive into your model to review your services and reports in order to make a recommendation about any changes or updates that should be considered for the following year.

In addition, a Teams meeting with your team guides you through an examination of the need for new services that should be considered as you enter the planning process.

Review of ROI opportunities and roadmap milestones

It is easy to be so busy with monthly processes, keeping up with organizational changes, and fulfilling new requests for analysis and reporting that potential opportunities for improvement or organizational cost savings go unnoticed.

We deep dive into your model and data help to ensure that you do not miss opportunities to highlight and champion organizational opportunities for improvement.

Weekly Advisory
Touchpoint

When you are in a period of rapid change or have large goals for growth in order to transform your IT Financial Management principles or your organization at large, our weekly touchpoint helps you to stay focused and on target.

Additional Advisory
Hours

No matter how mature your processes are, organizations have changing service requirements.

Advisory hours are set aside for times when you need expert advice, a sounding board or an outside perspective on proposed or implemented changes.

Advisory hours are scaled for the anticipated level of change at each level and do not roll over.

Passes for Thavron Educational Workshops

Investing in the people on your team may be one of the most important decisions you make to ensure success.

We offer quarterly one-day educational workshops for ongoing team development. Passes for workshops are included in each package and can be used by one person for multiple events, or by multiple people at a single event. Passes do not guarantee seats, so clients should register early for the training they desire. Onsite educational workshops can be arranged for an additional fee.

The best partnerships aren’t dependent on a more common goal but on a shared path of equality, desire, and no small amount of passion
Sarah MacLean

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Struggling to explain the ROI of your ITFM automation system? Post Implementation Advisory supports your strategic journey