The feedback from the C-Suite outside of IT concerning IT's ability to deliver value is damning.
According to IBM's latest Technology Leaders Survey, just 36% of CEOs believe IT is effective in delivering basic technology services, a decrease from 64% in 2013; 50% of CFOs consider the IT organization efficient, down from 60% in 2013; and only 47% of tech leaders surveyed agree, a decline from 69%.
But the news is not all doom and gloom. The IBM analysis also showed that the group of high-performing tech leaders has a real impact on the organizational bottom line.
If your CIO/CTO/CDO struggles to pull up a seat at the C-Suite table and discuss the value of IT, this is an area where your IT Finance/TBM office can shine.
The beginning of the journey to value discussions starts with an effective cost model. This cost model should allow you to pivot from base financial reporting of costs to unit costs of IT Services and Total Cost of Ownership (TCO) of applications and then map through to Business capabilities and products. This is a topic that Thavron has been speaking about at conferences for over a decade. You can access our latest workshop documents in our reference library to help you get started on your path to success.
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